Air Jamaica Transit | Milwaukee Ride Service | ReggaeCab

Last Updated: August 16, 2026

Our Commitment

Air Jamaica Transit Corporation is committed to treating every passenger with dignity and respect, and to making our services and digital platforms accessible to all. We do not discriminate on the basis of disability, and we work to remove barriers wherever we can.

Assistance for Ambulatory Passengers

We provide ambulatory transportation for seated passengers, with hands-on support to make every trip comfortable and worry-free:

Door-to-door service
Assistance to and from the vehicle
Help with bags and personal belongings
Extra time for boarding and exiting, at no rush
Patient, understanding drivers trained in respectful passenger care

🦮 Service Animal Policy

Service Animals Welcome

Service animals are always welcome in our vehicles at no additional charge. Our drivers are trained to accommodate passengers with service animals and will provide assistance as needed.

🗣️ Communication Assistance

We provide communication support for passengers who are deaf, hard of hearing, or have speech disabilities:

Text and email booking options
Patient and understanding drivers
Written communication materials available upon request
TTY/TDD services available: 711 (Wisconsin Relay)

Website Accessibility

We strive to ensure our website meets Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards:

Keyboard navigation support
Screen reader compatibility
Alternative text for images
Clear and consistent navigation
Adjustable text sizes
High contrast color options
Clear, readable fonts

Requesting Assistance When You Book

When booking transportation, please let us know if you need:

Extra time for boarding/exiting
Door-to-door escort service
Assistance with bags or personal belongings
Accommodation for a service animal
Any other assistance we can provide for a seated passenger

We recommend booking at least 24 hours in advance so we can plan for any assistance you need.

ADA Compliance & Non-Discrimination

Air Jamaica Transit Corporation is committed to full compliance with the Americans with Disabilities Act (ADA). We do not discriminate on the basis of disability and provide equal access to our services for all passengers.