Privacy Policy

Last Updated: October 15, 2025

1. Introduction

Air Jamaica Transit Corporation ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services and website.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

• Name and contact information (phone number, email address, physical address)
• Payment information
• Medical information (for NEMT services only, HIPAA-compliant)
• Emergency contact information
• Transportation preferences

Usage Data

• Trip history and booking information
• IP address and browser type
• Pages visited and time spent on our website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our transportation services
• Process bookings and payments
• Communicate with you about your reservations
• Improve our services and customer experience
• Comply with legal obligations and regulatory requirements
• Send promotional communications (with your consent)
• Ensure safety and security of passengers and staff

4. HIPAA Compliance

For Non-Emergency Medical Transportation (NEMT) services, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Medical information is:

• Stored securely and encrypted
• Accessed only by authorized personnel
• Shared only with healthcare providers as necessary for your care
• Protected according to HIPAA privacy and security rules

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (payment processors, booking systems)
• Healthcare facilities (for NEMT services only)
• Law enforcement when required by law
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and databases
• Regular security audits
• Employee training on data protection
• Access controls and authentication

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Receive a copy of your data in a portable format

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: