SMS Terms & Conditions
Text Messaging Program Terms for Air Jamaica Transit Corporation
Last Updated: August 18, 2026
1. Overview
These SMS Terms & Conditions ("SMS Terms") govern your participation in the text messaging program (the "Program") operated by Air Jamaica Transit Corporation ("Company," "we," "us," or "our"). By providing your mobile phone number and agreeing to receive text messages from us, you accept these SMS Terms. These SMS Terms are in addition to, and incorporate by reference, our Privacy Policy and Terms of Use.
2. Program Description
When you opt in, you consent to receive recurring automated SMS/MMS messages related to your transportation bookings and account, including:
- Booking confirmations and reminders
- Driver arrival notifications
- Trip status updates
- Service alerts and schedule changes
- Account verification codes
Consent to receive text messages is not a condition of purchasing any goods or services. If you choose not to receive text messages about your trip, our office will call you to confirm your booking instead.
3. How to Opt In
You may opt in to the Program by selecting "Yes" to receive text messages when you book a trip on our website, by providing your mobile number through our booking or account forms, or by texting us to start service.
4. Message Frequency
Message frequency varies based on your bookings and account activity. A one-way trip is booked as one trip and a round trip is booked as two separate trips, each with its own confirmation. For a completed trip you may receive up to 4 messages per one-way trip and up to 8 for a round trip: a booking confirmation for each trip, plus driver assigned, driver on the way, and trip completed.
5. Message & Data Rates
Message and data rates may apply. Your carrier's standard messaging rates apply to all SMS/MMS messages. Air Jamaica Transit does not charge for text messages, but your mobile carrier may. Please contact your wireless provider for details about your messaging plan.
6. Opt-Out Instructions
You can opt out of receiving text messages at any time. Text STOP to 414-206-6193 to unsubscribe from all Air Jamaica Transit SMS alerts. After you send STOP, you will receive a one-time confirmation message and will no longer receive text messages from us (except for critical account security notifications). To resume messages after opting out, reply START.
7. Help & Support
For help with our SMS service, text HELP to 414-206-6193 or contact us directly:
- Phone: 414-373-0092
- Email: [email protected]
8. Supported Carriers
Our SMS service is compatible with most major US carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.
9. Privacy
Information you provide in connection with the Program is handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes. Mobile opt-in data is not shared with third parties except as needed to operate and deliver the Program (for example, our messaging provider).
10. Changes to These SMS Terms
We may update these SMS Terms from time to time. We will notify you of any changes by posting the updated SMS Terms on this page and updating the "Last Updated" date above.
11. Contact Us
If you have any questions about these SMS Terms, please contact us at 414-373-0092 or [email protected].